Issued 24 January 2025
Overcoming call reluctance and fear of rejection, structuring and planning high-stakes conversations, building confidence in making strategic phone calls, effective communication and relationship-building techniques, handling objections and staying in control of conversations, developing a personalised call strategy and reviewing and refining approach based on real-life experience.
Increased confidence in making important business calls, clear and actionable call strategies tailored to specific objectives, improved ability to initiate and manage key business relationships, practical experience in making high-value calls, insights from peer learning and shared experiences and enhanced skills in persuasion, negotiation, and strategic communication
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