Issued 3 February 2025
The training equips care workers with essential skills to deliver culturally appropriate, person-centered care that respects individual needs and promotes inclusivity. It focuses on effective communication, empathy, and critical thinking to ensure high-quality support. Additionally, it emphasises diversity awareness and compliance with legal and regulatory standards, enabling care workers to provide safe, ethical, and responsive services.
The key outcomes of the training include improved person-centered care, enhanced communication and decision-making skills, and strengthened cultural competence. It also ensures adherence to legal and regulatory standards, promoting safe, ethical, and inclusive care. Care workers will be better equipped to provide high-quality, responsive support tailored to individual needs.
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