Issued 27 March 2026
Recognising how trauma and adversity can influence behaviour Understanding and reframing “resistance” as a stress response Applying trauma-informed principles such as safety, trust, and empowerment Using supportive, non-judgmental communication Responding to behaviours in ways that reduce stress Creating psychologically safe interactions with parents Working within professional boundaries and knowing when to signpost or refer
Understand what trauma-informed practice means in their role Recognise how behaviour may be shaped by past experiences Feel more confident responding to parents in a calm, supportive way Be able to apply practical strategies to improve engagement Understand the importance of psychological safety in family support Know when to work within their role and refer to other services where appropriate
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